A Note on Privacy
It has come to our attention that some customers, having recently registered a vehicle with Arlington County, are receiving solicitations from companies for services such as extended warranties. Because these companies have specific information on the vehicles in question, some people are concerned that they are getting the information from Arlington. This is not the case. All customer account information is treated with the utmost privacy in accordance with the Code of Virginia. We do not sell or rent our customers’ information to any outside company or organization, nor do we reveal specific information about customers or other personally identifiable data to unaffiliated third parties for their independent use.
DMV Select Hours of Operation
The DMV Select, located in the County Office Building, Office of the Commissioner of Revenue, Suite 218, is open for business. The hours of operation are 8:30 a.m. – 4 p.m., Monday-Friday.
DMV Select provides limited Virginia Department of Motor Vehicles (DMV) services that allow Arlington residents to:
- File vehicle titling applications
- Obtain original (with or without liens), substitute or replacement titles
- Update information on titles and registrations
- Register vehicles
- Renew, transfer or reissue their vehicle registration
- Return a sold or donated vehicle’s license plates
- Obtain vehicle decals
- Make address changes that do not involve issuance of a driver’s license or ID card
- Place special and personalized license plate orders
- Register to vote
- Apply for and obtain trip and overload permits
- Apply for and obtain disabled placards or plates
- Obtain vehicle and drive transcripts
- Pay fees for any returned checks originally made out to Virginia DMV
E-ZPass On-the-Go Kits
In addition to the services listed above, the DMV Select offers convenient E-ZPass On-the-Go service.
The E-ZPass On-the-Go kit costs $35 and contains an E-ZPass transponder pre-loaded with $15 that can be used immediately on toll roads in and outside of Virginia. To access the remaining $20, you must set up an E-ZPass account online at www.ezpassva.com or by phone at 1-877-762-7824.
Each transponder comes with adhesive mounting strips and easy-to-follow instructions. Please follow these instructions carefully as your transponder must be correctly mounted in order to work properly.
There are two transponder types available – E-ZPass Standard and E-ZPass Flex. Both transponder types can be used on all Virginia toll roads.
The E-ZPass Flex transponder has an added HOV switch which allows a customer, in certain circumstances, to avoid toll charges when the vehicle is traveling the 95 and 495 Express Lanes in northern Virginia. If the vehicle has three or more occupants, the transponder may be switched to “HOV ON” and the customer may travel toll-free. (For more information about traveling on the new 95 express lanes, visit 95expresslanes.com.)
What DMV Selects Do Not Do
DMV Selects do not issue Driver’s Licenses, Learners Permits or Identification Cards. All other services listed above can be handled conveniently at Arlington’s DMV Select office during business hours (Mon.-Fri., 8:30 a.m. – 4 p.m.) at:
The hours of operation are 8:30 a.m. – 4 p.m., Monday-Friday.
Note: New Virginia residents must bring proof of their address and Social Security Number for vehicle titling and registration.
Need a full-service DMV? Try DMV Connect!
In partnership with the Commissioner of Revenue’s DMV Select office, DMV now provides a new service called DMV Connect for Virginians who are unable to travel to a DMV office. The DMV Connect offers the following services:
- Drivers’ licenses
- Identification cards (adult, child, veteran)
- Disabled parking placards
- Vehicle titles
- Vehicle registrations
- E-Z Pass transponders
- Compliance summaries
DMV Connect will be on-site monthly (except for July) in the Arlington County Office of the Commissioner of Revenue, adjacent to the DMV Select, at 2100 Clarendon Boulevard on the second floor from 9 a.m. to 4 p.m. on the following dates: Tuesday, March 13, Wednesday, April 4, Wednesday, May 2, Wednesday, June 6, Wednesday, August 1, Wednesday, September 5, Wednesday, October 3, Wednesday, November 7, and Wednesday, December 5.
DMV Direct – Automated Telephone Service
- Monday through Friday, 8 a.m. – 5 p.m. (et)
- Saturday, 8 a.m. – noon (et)
Automated Telephone Transactions:
An automated service representative guides you through the steps. Using a touchtone telephone, you can conduct your transaction in minutes without leaving home. Pay fees with a major credit card, and your vehicle registration and decals or your driver’s license will be mailed to your home. Dial DMV at 1-888-337-4782 for automated transactions (below).